Cancellation & Refund Policy

Booking requests

A booking request sent through this website is free and does not commit you to anything. If you change your mind before we confirm, just tell us, or ignore our call. There is nothing to pay.

Cancelling a confirmed booking

To cancel a confirmed booking, call or WhatsApp us on +91 86005 55747. Please tell us as early as you can.

Any cancellation charge depends on how close to the pickup time you cancel, and is told to you when we confirm your booking. If you paid anything in advance, we refund it after deducting that charge.

If we cancel

If we cannot provide the car you booked, we will offer you a similar car or a full refund of anything you paid in advance.

Returning early

If you return the car before the agreed time, whether any unused days are refunded is agreed with you at the time.

Security deposit

The security deposit is refunded within 3 working days of returning the car, after deducting any damage, fines or extra charges under our Terms & Conditions.

How refunds are paid

Refunds go back the way you paid, or by bank transfer / UPI to your account. Your bank may take a few more days to show the money.

Contact

Questions about a cancellation or refund? Call or WhatsApp us on +91 86005 55747.